Schedule an appointment TODAY! 515-249-6337

Make Sure You’re Ready For Your Appointment With Our Helpful Tips!

Our goal is always to meet and exceed your expectations and provide hassle-free, superior customer service. Here are some tips for ensuring that your appointment goes smoothly and that our team can get right to work in your home:

  1. If you’re scheduling annual, non-emergency service, we strongly suggest that you schedule in our off-season, which is April-August. The colder months can bring a lot of “emergency” service calls, which means our schedule can get pretty packed. Planning ahead can ensure that you get quick, flexible appointment times.
  2. If we are servicing your appliance, please help keep our technicians safe by discontinuing appliance use for a full 24 hours before your scheduled appointment. This will allow plenty of time for the appliance to cool.
  3. To ensure that our technicians can get right to work, please remove all ash from the firebox and clear all valuables from the area in which we will be working.

If you have any questions about your upcoming appointment or would like to schedule an appointment, please give us a call at (515) 249-6337 or click here!

 

Top Notch is looking forward to seeing your name on our schedule. We want you to become another satisfied customer today.




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Testimonials

Professional & Friendly
After buying a new house, my wife and I didn't know much about our fireplace and chimney. Tom came up to Ames to inspect and clean our chimney. He was prompt, professional, and friendly--our dog, who is a good judge of character, really liked him too! He gave us a lot of great information, talking us through how to best use our fireplace, and he left us feeling confident that we'll be able to enjoy our nice fires during the cold seasons for years to come! He also helped me understand what issues we might have with the unused, boarded-up fireplace in the basement and promised to come take a look at it this winter in the event that we want to get it in workable condition too.I'm really pleased with the service we received, and now I know who I'm going to call for yearly service or for any problems! Thanks, Tom, for all your help!  I'll be passing on your name to friends!

~ Joe Doolittle, Ames, IA, 2013